Osaka Airport Guide to Osaka Kansai International Airport - KIX

Kansai International Airport Services

Osaka Kansai Airport has plenty of services to accommodate their passengers while waiting for their flight. 

Within both Terminals you can find food & drink and leisure services such as restaurants, cafés, shops, duty free shops, etc.


Kansai Tourist Information Centre

Among the Information Counters throughout Kansai Airport, at either Terminal 1 and 2 there is the Kansai Tourist Information Centre, where you’ll be assisted regarding airport information and general information about Kansai region. Opening hours: 24 hours. For further information, please contact: +81 72 455 2500.

Doctor’s Clinic

Feel sick? If you require of medical assistance, please go immediately to the Doctor’s Clinic. You’ll be able to receive first aid and treatment by sanitary personal on duty from the Kinki University Hospital. Opening hours: From 09:00 am to 17:00 pm. Find it at Terminal 1 in the second level.

Dental Clinic

You can get dental assistance to the KIX Dental Office. Opening hours: From 10:30 am to 19:00 pm (except on Thursdays, Sundays and public holidays). Fins it at Aeroplaza in the third level. 

Battery Chargers

In case you need to charge your cell phone or any other devices you can do it at the battery chargers points. You can find 6 different chargers throughout Kansai Airport. Opening hours: 24 hours. Price is 100 Yen for 30 minutes’ charge. Find them at Terminal 1 in levels 1, 2 and in the shower room of the International Departure Area, and at Terminal 1 in levels 4 and 5. 

Pet hotel

If you wish to leave your pet in good hands, you can bring it to The Pet Hotel. It is opened 24 hours a day so you won’t have to worry about arrival neither departure times. Find it at the Multistore parking in building no.2. For further information, please contact: +81 72 456 8755 (Opening hours: From 08:00 am to 20:00 pm). 

AEDs (Automated External Defibrillators)

Kansai Airport was the first one in Japan to install AED devices throughout its facilities. You can find 27 AED units in Terminal 1, 19 units in Terminal 2 and 8 units in the Aeroplaza

Prayer Room

Need a moment to relax and pray? Throughout Kansai Airport there are 3 prayer room and ablution spaces split by gender and of free use. Find them at Terminal 1 in the third level and in either International Gate Are North Wings and South Wings. 

Business Services

At Terminal 1 in the 4 level, you can find the Business Centre, which offer several office services such as fax, photocopying, message service, PC use and mobile phone rental service. Opening hours: From 07:00 m to 22:00 pm. 

Baggage Storage

You can leave your baggage at the Kansai Airport Baggage Service, which is located at Terminal 1 in 1 and 4 levels. There is other company which is JAL ABC. Opening hours: From 06:15 am to 22:30 pm. 

Post Office

Find stamps, postcards and several postal services. Opening hours: From 09:00 am to 17:00 pm. It is located at Terminal 1 in the second level.

Police Station

Need a hand of the Police? Police officers can assist you in English, French, German, Spanish, Chinese, Korean and sign language. It is opened 24 hours. Find Police Station at Terminal 1 in the second level. 


Find plenty of ATMs throughout all airport terminals. 

Baby care rooms

Throughout both airport terminals there are baby care rooms specially equipped to feed, change diaper or breastfeed your baby.

Other services

- Airline lounges
- Business lounge
- Medical services
- Police box 
- Battery desk
- Hot water supply
- Currency exchange
- Internet service
- Toilets
- Showers
- Information counters
- Courtesy telephone
- Kansai tourist information centre
- Lost property
- ATMs
- Baggage services
- Baby care rooms
- Luggage & storage lockers
- Luggage wrapping
- Wheel-chair renting service
- Mail box
- Relaxation and Nail care
- Hotel reservation counter
- Lounges
- VIP conference rooms
- Cash dispenser
- Meeting point
- International telephone service
- AEDs (Automated External Defibrillators)
- Personal lounges
- Smoking allowed zones
- Kids playing area
- Prayer room
- Dental Clinic
- Pet Hotel
- Police Station
- Post office