Osaka Airport Informational Guide to Osaka Kansai International Airport (KIX) - Non Official

Osaka Airport Services

Kansai Tourist Information Centre

Among the Information Counters throughout Kansai Airport, at both Terminal 1 and 2 there is the Kansai Tourist Information Centre where you’ll be assisted regarding airport information and general information about Kansai region.

Service hours: 24 hours.

For further information, please contact: +81 72 455 2500.

Doctor’s Clinic

Feel sick? If you require medical assistance, you can go to the Doctor’s Clinic.

You’ll be able to receive first aid and treatment by sanitary personal on duty from the Kinki University Hospital.

Service hours: From 09:00 am to 17:00 pm.

Find it at Terminal 1 in the second level.

Dental Clinic

You can get dental assistance to the KIX Dental Office.

Service hours: From 10:30 am to 19:00 pm (except on Thursdays, Sundays and public holidays).

Fins it at Aeroplaza in the third level. 

Battery Chargers

In case you need to charge your cell phone or any other devices you can do it at the battery chargers points.

You can find 6 different chargers throughout Kansai Airport.

Service hours: 24 hours. Price is 100 Yen for 30 minutes’ charge.

Find them at Terminal 1 in levels 1, 2, and in the shower room of the International Departure Area, and at Terminal 1 in levels 4 and 5. 

Pet hotel

If you wish to leave your pet in good hands, you can bring it to The Pet Hotel. It is opened 24 hours a day so you won’t have to worry about arrival neither departure times.

Find it at the Multistore parking in building no.2.

For further information, please contact: +81 72 456 8755

(Service hours: From 08:00 am to 20:00 pm). 

AEDs (Automated External Defibrillators)

Kansai Airport was the first one in Japan to install AED devices throughout its facilities.

You can find 27 AED units in Terminal 1, 19 units in Terminal 2 and 8 units in the Aeroplaza.

Prayer Room

Need a moment to relax and pray? Throughout Kansai Airport there are 3 prayer rooms and ablution spaces split by gender and of free use.

Find them at Terminal 1 in the third level and in either International Gate Are North Wings and South Wings. 

Business Services

At Terminal 1 in the 4 level you can find the Business Centre which offers several office services such as fax, photocopying, message service, PC use and mobile phone rental service.

Service hours: From 07:00 am to 22:00 pm. 

Baggage Storage

You can leave your baggage at the Kansai Airport Baggage Service which is located at Terminal 1 in 1 and 4 levels. There is other company which is JAL ABC.

Service hours: From 06:15 am to 22:30 pm. 

Post Office

Find stamps, postcards and several postal services.

Service hours: From 09:00 am to 17:00 pm.

It is located at Terminal 1 in the second level.

Police Station

Need a hand of the Police? Police officers can assist you in English, French, German, Spanish, Chinese, Korean and sign language 24/7.

Find Police Station at Terminal 1 in the second level. 

ATMs

Find plenty of ATMs throughout all terminals. 

Baby care rooms

Throughout both terminals there are baby care rooms especially equipped to feed, change diaper or breastfeed your baby.

Wi-Fi 

For passengers that want to connect to the free network, please log in at "FreeWiFi@KIXRV".

Other services

- Hot water supply
- Currency exchange
- Internet service
- Toilets
- Showers
- Courtesy telephone
- Lost property
- Luggage wrapping
- Wheel-chair renting service
- Mail box
- Relaxation and Nail care
- Hotel reservation counter
- VIP conference rooms
- Meeting point
- Smoking allowed zones
-Kids playing area

LOUNGES

Regus Express Business Lounge: Terminal 1. Open from first to last departure. Services: snacks, Wi-Fi, printers and copiers. 

Botejyu: Terminal 1. Open from 7:00 until 22:00. Services: Wi-Fi and food. 

KIX Airport Lounge: Terminal 1. Open 24 hours. Services: snacks, Wi-Fi, Internet Terminals, Children’s area, telephones. 

Card Members Lounge Hiei: Terminal 1. Open from 8:00h until 21:00h. Services: snacks, Wi-Fi, telephones, snacks, newspapers and magazines. 

ANA Signet: Terminal 1. From 5:40h until last departure. Services: Snacks, Wi-Fi, TV, drinks, among others. 

Japan Airlines JAL Sakura Lounge: Terminal 1. Open from 7:00 until 21:00h. services: snacks, Wi-Fi, drinks, TV, Internet Terminals, newspapers and magazines. 

Card Members Lounge Rokko: Terminal 1. Open from 8:00 until 21:00. Services: snacks, Wi-fi, newspapers and magazines. 

Card Members Lounge Annex Rokko: Terminal 1. Open from 8:00 until 21:00. Services: , Wi-fi, newspapers and magazines. 

KIX North Lounge: Open from first departure until last departure. Services: Wi-Fi, snacks, food, among others. 

ANA Lounge: Open from 7:30h until 23:00h. Services: food, snacks, Wi-Fi, newspapers and magazines. 

Thai Airways Royal Orchid Lounge: Open from 7:30h until 01:30h. Services: food, snacks, Wi-Fi, TV, Internet Terminals, telephones, snacks. 

KIX Airside Lounge: Terminal 1. 24 hours open. Services: Wi-Fi, snacks, food, telephones, TV, among others. 

Korean Air KAL Lounge: Terminal 1. Open from 7:00h until 19:15h. Services: snacks, Wi-Fi, TV, newspapers and magazines, telephones.

Lounge Pacific: Terminal. Open from 7:30 until last departure. Services: TV, Wi-Fi, snacks, telephones, Internet Terminals. 

Card Members Lounge Kongo: Terminal 1. Open from 8:00h until 21:00h. Services: Wi-fi, snacks, newspapers and magazines. 

Japan Airlines JAL Sakura Lounge: Terminal 1. Open from 7:00h until 22:00h. services: food, snacks, drinks, among others. 

Asuka Lounge: Terminal 1. Open from 7:30 until 21:00h. Services: snacks, Wi-fi, TV, drinks, telephones.